FAQS

1. What is Mondair?
Mondair is a luxury private jet broker, specializing in on-demand private jet charters worldwide. We provide clients with exclusive access to premium jet travel, including the option to book empty-leg flights at discounted rates.

2. How does the booking process work?
Booking with Mondair is simple. Submit a request for an on-demand charter with your preferred travel dates and destination, and our team will match you with the best available aircraft options. You can also check our listings for discounted empty-leg flights.

3. Can I book an empty-leg flight with Mondair?
Yes, in addition to on-demand charters, we offer empty-leg flights for those seeking luxury travel at a reduced cost. These flights have set schedules and destinations but offer significant savings.

4. How does Mondair ensure safety?
We only partner with highly vetted operators who meet strict safety standards. Each aircraft undergoes regular maintenance, and our partners employ certified, experienced crews to provide a safe and reliable experience.

5. What exclusive benefits are available as a Mondair client?
Mondair clients gain access to additional luxury travel perks through our partnership with The Luxury Globetrotter, including room upgrades, early check-in and late check-out, spa credits, and exclusive benefits at world-renowned hotels.

6. Can I customize my travel experience?
Yes, Mondair offers personalized services to enhance your journey. We can arrange ground transportation, in-flight amenities, and special requests to ensure a tailored experience.

7. What payment methods are accepted?
We accept major credit cards, bank transfers, and select digital payment options. Payment details are confirmed during booking.

8. How far in advance should I book a charter?
We recommend booking an on-demand charter at least 48 hours in advance for optimal availability. Empty-leg flights are typically listed closer to departure, so check often for last-minute deals.

9. What makes Mondair different from other brokers?
Mondair combines access to a vast network of premium private jets with exclusive benefits through our partnerships, providing clients a truly unique and luxury-oriented travel experience.

10. How can I contact Mondair for more information?
For inquiries, reach out through our contact page, email, or call our customer support team. We’re available 24/7 to answer questions and assist with bookings.